The Office of the Seniors' Advocate is an independent office of the House of Assembly of Newfoundland and Labrador. The Seniors' Advocate Act, came into effect on July 5, 2017. This legislation established an Office of the Seniors' Advocate. On November 7, 2017 Dr. Suzanne Brake was appointed as Newfoundland and Labrador's first Seniors' Advocate.
The Office of the Seniors' Advocate works with seniors, service providers and other key stakeholders to identify, review, and analyze systemic issues. Systemic issues impact a large number of seniors.
A senior is defined in this Act as an individual who is 65 years or older; or less than 65 years and receives seniors services.
Through the voices of seniors, the Office of the Seniors’ Advocate will promote positive changes to the systemic issues impacting seniors, programs and services.
The Office makes independent recommendations and promotes awareness to improve seniors' services, which are the programs, services or supports related to health care, personal care, housing, transportation or finances that are used by, or associated with, seniors.
Individual concerns are referred to either the Office of the Citizens' Representative which accepts complaints from individual adults of all ages, or SeniorsNL which provides a province-wide information and referral service.